Refund Policy

Last updated September 14, 2026

MYO Trove is provided by LaunchBy.ai LLC. Orders are processed by our online reseller Paddle.com, which is the Merchant of Record for all our orders and handles refunds.

The short version

Every account starts with a free 14-day trial. You aren't charged for the trial.
If you're not happy, you can get a full refund of any subscription charge within 14 days of that charge.
You can cancel anytime. Canceling stops future renewals, and you keep access until the end of the period you already paid for.

14-day refunds

You may request a full refund of any MYO Trove subscription charge, including a monthly or annual renewal, within 14 days of the date you were charged. No reason is required.

When a refund is issued, the subscription that charge belongs to is canceled right away and access to MYO Trove's paid features ends at that time. If you'd like to keep using MYO Trove through the rest of the period instead, cancel without requesting a refund.

After 14 days

Charges older than 14 days are not refundable, except where required by law or in the case of a billing error, such as a duplicate charge, which we will always correct. You can still cancel at any time to stop future renewals.

How to request a refund

Email hello@launchby.ai from any address and include the order number from your receipt, or
Contact Paddle directly through paddle.net using the email address on your receipt.

Refunds are returned to your original payment method. Depending on your bank or payment provider, they usually appear within 5 to 10 business days after approval.

How to cancel

Cancel from Settings in MYO Trove, or use the subscription management link in your Paddle receipt email. Disconnecting Google Drive does not cancel a subscription.

Your legal rights

This policy does not limit any refund or cancellation rights you have under the consumer laws of your country of residence.